about College Park Hyundai
We realize that in this day and age any business, especially an automotive dealership, must go the extra mile in order to drive success. As a result, we have hired an outside company to conduct surveys of our customers. We survey both Sales and Service customers and we monitor/respond to their survey responses daily. After monitoring for only 2 months, we find that we have tons of happy customers and awesome comments; and, we can report that:
95% of our Sales Customers answered YES to: “Would you recommend this dealership to a friend or relative to purchase or lease a vehicle?”
92% of our Sales Customers answered YES to: “If you had any concerns during the purchase or lease process were they completely resolved?”
91% of our Sales Customers answered with a 4 or a 5 to: “How would you rate your overall experience at this dealership?”(5 being the highest)
We here at College Park Hyundai continue to build a reputation of providing courteous, honest service. We know our customers appreciate the way we do business and they show us continuously as we have the honor of selling 150+ New Hyundais per month and servicing 800+ vehicles per month. We strive to do our very best and we see we have a little work to do to get to 100% Customer Satisfaction! Our goal remains for our customers to 'Experience the Difference'!
Comments from recent HYUNDAI SALES Customers
No comments:
Post a Comment